OTC Card Payments

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OTC Card Management

Made Simple

Make it easier for customers to use their healthcare benefits while expanding the payment options available at your store. GLDS can help you select, implement, and support an OTC card solution designed around your retail operation.

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Make Health Benefits Easier to Use

Over-the-counter (OTC) benefit cards give eligible health plan members a convenient way to purchase approved health, wellness, and grocery products. Great Lakes Data Systems can help retailers integrate OTC card acceptance into their point-of-sale system, creating a faster and more convenient checkout experience for customers.

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What Are OTC Benefit Cards?

OTC benefit cards - sometimes called health spending or flex cards - are provided through participating Medicare Advantage and other health plans. Depending on the member’s plan, these cards may be used for eligible products such as:



  • Over-the-counter medications
  • Vitamins and supplements
  • First-aid supplies
  • Dental and personal-care products
  • Household essentials
  • Healthy foods and groceries


Eligible items and available benefit amounts are determined by each customer’s health plan.

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Integrated OTC Card Processing

GLDS offers point-of-sale solutions with integrations for leading OTC benefit networks, including InComm Healthcare and NationsBenefits. The system can identify eligible products during checkout and apply available benefits to qualifying purchases.


If a customer’s basket includes both eligible and noneligible products, the transaction can be separated so the OTC benefit is applied to approved items and the customer can use another payment method for the remaining balance.

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Benefits for Your Store -

A Faster Checkout Experience

Integrated processing helps eliminate the need to manually identify qualifying products, making OTC transactions easier for cashiers and customers.

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Benefits for Your Store -

Automatic Product Eligibility

The POS system communicates with the benefit provider to determine which products qualify under the customer’s specific plan.

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Benefits for Your Store -

More Ways to Serve Your Community

Accepting OTC cards gives customers another convenient way to purchase essential health, wellness, and grocery products from a trusted local retailer.

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Benefits for Your Store -

Opportunities for Additional Sales

Becoming an OTC card retailer can help your store connect with more health plan members and capture purchases that may otherwise go to national chains or online retailers.

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Benefits for Your Store -

Flexible Retail Integration

OTC card capabilities can be incorporated into a comprehensive retail management solution that also supports inventory, pricing, promotions, loyalty, reporting, and other essential store operations.

How It Works

Installation is just the beginning - we're here for maintenance, questions, and future upgrades. Your comfort is our long-term commitment.

Schedule a Consultation

Tell us about your store and your unique needs. We’ll discuss your goals, assess your current setup, and recommend the best POS solution for your business.

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Get a Quote

Based on your requirements, we’ll provide a detailed quote outlining system options, hardware, software, and any add-ons. No surprises - just a clear path forward.

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Professional Installation

Our certified technicians handle everything from hardware setup to software configuration, ensuring a smooth transition with minimal downtime for your store.

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Post-Installation Support

We don’t just install your POS and walk away. Our team provides ongoing support, updates, and training to keep your system running efficiently and your staff confident.

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See What Our Customers Are Saying

“Quick, clean, and professional.”

Airthorne replaced our old AC system in just one day. The crew arrived on time, explained everything clearly, and left no mess behind. We noticed the difference immediately — the house has never felt this comfortable!

— Jessica R., Westfield

“Honest service you can trust.”

We had no heat during a cold snap, and Airthorne came through fast. They didn’t upsell or overcharge — just fixed the issue and made sure everything was working perfectly. Can’t recommend them enough.

— Tom M., Essex County